Frontline Manager: The Complete Leadership Guide

What is a frontline manager, and what is his role in the company?

The frontline leader is the person in charge of an operational unit and ensures its smooth day-to-day running. On the one hand, he acts as a bridge between upper management (top and middle management) and frontline employees. On the other hand, he has to focus on team management and worker relations.  For example, frontline managers may be foremen, supervisors, or office managers.  

According to the Harvard Business Review, frontline managers make up roughly 60% of a company’s management ranks. A substantial figure that shows the importance of these players.